1. Digital Products & Services
All our products, including AI-powered software, chatbots, automation tools, and digital services, are delivered electronically. Due to the nature of digital products, all sales are generally considered final once access has been granted.

2. Subscription Services
For subscription-based products:

• You may cancel your subscription at any time.
• Cancellation will prevent future billing, but does not automatically result in a refund for the current billing period.
• You will continue to have access to the service until the end of your billing cycle.

3. Refund Eligibility
We may issue refunds under the following conditions:

• You were charged multiple times due to a technical error.
• The product or service was not delivered as described.
• You experience a verified technical issue that prevents you from using the product, and our support team is unable to resolve it.

Refund requests must be submitted within 7 days of purchase.

4. Non-Refundable Situations
Refunds will not be provided in the following cases:

• Change of mind after purchase
• Lack of usage or dissatisfaction without valid technical reason
• Failure to cancel a subscription before renewal
• Issues caused by third-party platforms, user environment, or misuse

5. Custom Services
For custom AI development services:

• Payments for completed work or delivered milestones are non-refundable.
• If a project is canceled before completion, partial refunds may be considered at our discretion based on work completed.

6. Chargebacks
Initiating a chargeback without contacting us first may result in suspension or termination of your account and access to our services.

7. Contact Us
If you believe you are eligible for a refund, please contact us at:
Email: info@vclintl.com